The best way to begin the claims process is to contact your agent, who is familiar with your insurance policy and can help you make the right decision in your time of need. Your agent’s name and phone number are listed at the top left corner of the Declarations page of your policy.

In addition, since Ark Royal policyholders benefit from the quality claims servicing of ASI, you have access to Emergency Claims Service 24 hours a day, 7 days a week, 365 days a year.

To file a claim or for more information on ASI’s commitment to handling your claim promptly and professionally, click here.

You may also file your claim by email at claims@arkroyalins.com, by phone at (866) 509-0314 or by fax at (866) 274-3299.

If you are an Ark Royal Agent and need to report a claim, click here.