Ark Royal values its relationship with you and recognizes that customer trust is a fundamental element to any successful relationship. Ark Royal will protect your privacy and the personal information we use to provide you with superior products and services.
We want you to understand how we protect the confidentiality of all personal information obtained in the course of doing business with you. Our pledge is to protect your privacy whether this information is received by mail, telephone, Internet, or in person.
Personal Information Collected
Ark Royal collects personal information from you when it is necessary in conducting the business of insurance. Most of the information used in evaluating your application or servicing your policy is shared with us by you or through your agent.
Personal information is also obtained through the claims process. Depending upon your insurance coverage, we may collect personal information about you from a third party or a consumer-reporting agency. We also collect information about your transactions with us, affiliates, or others such as your policy coverage, premiums, payments, and motor vehicles records.
Personal Information Disclosed
Ark Royal does not disclose any personal information about current or former customers to anyone, except as permitted by law or as is necessary in order to provide our products and services to you.
When possible, we advise our vendors and other nonaffiliated third parties, to whom we legally provide your personal information in the course of conducting our insurance business, of the importance and our commitment to our privacy statement. We make every effort to only use vendors with the same commitment to customer privacy.
Security of Personal Information
We maintain physical, electronic, and procedural safeguards to protect your personal information.
Access to personal information about you is restricted to anyone except those employees, employees of our affiliates, or others who need to know that information to provide products or services to you.
Ark Royal works diligently to ensure that our websites are secure. We employ firewalls, encryption technology, authentication and access control mechanisms to control access to the personal information that may be shared over these sites. Credit card information is not stored in any database. This information is kept in a server memory only as long as it is needed.
Verification and Accuracy Rights
Keeping your personal information accurate and up to date is important to us. You have the right to see and request corrections to the personal information we collected that you feel is inaccurate except for information relating to a claim or legal proceeding.
Your trust is one of our most valued assets. We will continually work to protect the privacy of our customers.
Ark Royal Insurance Company
P.O. Box 33018
St. Petersburg, FL 33733-8018